Patient Satisfaction Survey Review Results
At Cancer Care of Western New York, we are dedicated to providing the best care to every patient. To ensure we meet this goal, we offer surveys to our patients following their appointments to provide their reviews. These surveys are compiled by Medstatix, a national leader in patient satisfaction research. This process allows us to compare our patient satisfaction results with other healthcare providers and utilize patient feedback to continuously improve our level of care.
The information below highlights key results and reviews from our latest surveys for all of our practices, Western New York Urology Associates, Cancer Care of Western New York and Pediatric Urology of Western New York. Patients were asked on a scale of 0-100%, how likely they would be to recommend the practice.
Patients were asked how likely they were to recommend our practice:
Satisfaction Survey Results by Practice (2024 results)
Adult Urology – How likely to recommend us
- 96.4% of our In-Office patients
- 98.1% of our Out-patient Facility patients
- 93.4% of our Hospital patients
- 95.0% of our Specialty Clinic patients
(26,339 responses received)
Pediatric Urology – How likely to recommend us
- 92.8% of our In-Office patients
- 98.4% of our Hospital patients
(377 responses received)
Cancer Care of WNY – How likely to recommend us
- 92.8% of our In-Office patients
(509 responses received)
Contact us to learn more about your cancer treatment options
For more information about any of our services, please call 716-844-5500 for our Harlem Professional Park office, 716-338-9500 for our Jamestown office, or 716-898-2850 for our Niagara Professional Park office.